[Closure Notice] JR West Rent-a-Car Inquiry Desk
Period: Dec 28, 2024 (Sat) - Jan 5, 2025 (Sun)
Details: Closed for the New Year holidays. Contact the office directly for cancellations or changes.

Welcome!
This shop is conveniently located on the 1F of JR Shin-Osaka Station!

All cars are equipped with GPS and ETC card reader.
The Shin-Osaka shop also offers ETC Card rental (330 JPY per card per rental).

Snow tires are not complimentary, so those wishing to rent them should inquire in advance. (1100 JPY～/set/24 h)
As we have a limited amount of snow tires, please be aware that we may not always have them in stock.

We anxiously await your visit!

*You can specify the vehicle class.
*You cannot specify the vehicle type and color.
*There may be cases where we will prepare a car of a higher-class model without changing the usage fee and rental conditions you reserved.
*A credit card is required for payment for the following classes: WH4 class(e.g.SERENA e-POWER), and W6 class(e.g.ELGRAND).
*If you return the vehicle to us at any time before the expiration of the term of your rental agreement, we will refund you the unused portion of the basic charge.
However, an appropriate halfway cancellation fee will be assessed.
Halfway Cancellation Fee:[(originally agreed-upon basic charge) - (basic charge for the period of actual use of the vehicle)] × 50%
The early termination fee shall be limited to a maximum of 6,600 JPY.
*Please note that if you are traveling with a pet (only for P5, W and RV classes), you need to make a reservation at the store in advance.
*Pets should be placed in a cage and a special sheet should be laid under the cage.
*A pet ride fee of 550 yen (tax included) will be charged for each rental.